Managers are realising that operating water contracts can be time consuming and highly administrative, particularly OJEU and MTC contracts. Water Scientific has expertise in managing such contracts.
Water Scientific can be employed at any stage of a contract. Some examples of processes are shown below
Water Scientific involvement can be from the earliest stages of a contract where tender specification is prepared to the completion of the contract.
Our aim is to ensure smooth operation of a contract with a minimal input of your time. Our philosophy for contracts is to find a service provider that will support the customer but work in partnership. The aim to ensure you, the customer obtains a comprehensive service.
Ensure that the service is being delivered as agreed, to the required level of performance and quality. With involvement at the tender stage benchmarking and levels of service can be addressed
Keeps the relationship between the two parties open and constructive, aiming to resolve or ease tensions and identify problems early, such as those involving performance improvements and changes to the contract
Handling the formal control of the contract and changes to the contract documentation. We set clear administrative procedures to ensure all parties to the contract understand who does what, when and how.
We ensure these three areas are managed carefully for the arrangement to be a success. It cannot be stressed often enough that the arrangement must also be flexible enough to accommodate change
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